Maple- Technical Support

Technical Support

Please complete and post the following form for additional sales information or if you would like one of our representatives to contact you. Be sure to complete the required fields noted with a

Name
Company
Address
City
Country
State/Province
Zip/Postal code
Work Phone
FAX
E-mail

Which Maple product you are having trouble with?

Model Name
Serial Number
Software/Firmware Version
Shipping date

Please describe your problem in detail.

Please provide the following information if known.

IBM Host Model
OS Version & Release
Controller Model
Port Number
Printer Model Name
Printer Driver

Which function offered by Maple product did not behave as expected while you were using?

Keyboard keys: 101 106 124

Which language does your system use?

PC environment: DOS Win3.1 Win95 Win98 NT

Other Version

Is the problem associated with application program? No Yes

AP Name Version

How often does the problem occur?

Please suggest a deadline for the solution from us.

If the Maple product is Emulator. Are the following is use ? If they are. Please write down the Setting for them.

A. IRQ ? No Yes

B. Upper Memory? No Yes

C. I/O? No Yes